Voice is a Pro feature. Paid and complimentary Pro include 40 minutes a month; Pro claimed through referral rewards includes 20. When you run out, paid and complimentary Pro can buy a 15-minute top-up for $5 — reward-grant Pro cannot buy top-ups.
Detail
Your monthly allowance depends on how you got Pro:
| How you got Pro | Minutes/month | Top-ups |
|---|---|---|
| Paid subscription | 40 | Yes — $5 for 15 minutes |
| Complimentary (from your invite) | 40 | Yes |
| Reward grant (claimed via Refer & Earn) | 20 | No |
A single session runs at most 20 minutes, for everyone, regardless of how many minutes you have banked. Longer practice happens across multiple sessions.
Minutes are reserved when a session starts, up to that 20-minute ceiling. If you finish early, the unused portion is returned to your balance automatically a short while after the session’s reserved time has passed — so a balance that looks low right after a short session corrects itself.
What "month" means: on paid Pro, your Stripe billing period; on complimentary or reward-grant Pro, a rolling 30-day window. Top-up minutes do not roll over — anything unused when the period ends lapses, so buy a top-up when you need one rather than in advance.
When you have no minutes left, the session simply will not start, and paid or complimentary Pro sees the option to buy a top-up. On Free there is no voice at all: the Practice page shows the upgrade path, and no minutes counter is shown anywhere.
One session runs at a time — a second one cannot start while the first is still live.
Related
- What exactly does Pro add, and what does it cost?
- How do I get Pro without paying?
- What happens when my complimentary or reward Pro ends?
Last verified: 2026-08-18