Applies to: everyone · Last updated: 2026-08-18
Free is not a trial. It doesn’t expire, doesn’t ask for a card, and includes the entire profile builder, résumé import, publishing, your live public profile, the visitor AI chat, fit assessments, and the recruiter message inbox. The honest-fit philosophy that makes Profiled different is fully available on Free.
Pro ($12/month, or $120/year — a $24 saving) removes the visitor caps and adds the features for acting on your profile: voice, insights, applying to opportunities, and gifting.
The comparison
| Capability | Free | Pro |
|---|---|---|
| Profile builder, all 9 tabs | Yes | Yes |
| Résumé import | Yes | Yes |
| Profile photo | Yes | Yes |
| Publish a public profile | Yes | Yes |
| Edit your public URL | Yes | Yes |
| Visitor AI chat on your profile | 20 visitor messages per calendar month | Unlimited |
| Fit assessments run against your profile | 10 per rolling 30 days | Unlimited |
| AI Activity log | Yes | Yes |
| Candidate Insights | Upgrade prompt | Yes |
| Voice interviews and practice | No | Yes — 40 min/month on paid Pro |
| Voice top-ups | No | $5 for 15 minutes (paid and complimentary Pro) |
| Browse Opportunities | Yes | Yes |
| Apply to an opportunity | No — you’ll be shown the upgrade path | Yes |
| Flag an opportunity | No | Yes (up to 10 a day) |
| Refer & Earn | Yes | Yes |
| Gift Pro | No | Yes |
| Self-serve data export | Yes | Yes |
| "Powered by Profiled" line | Shown | Also shown — standard branding, not a tier difference |
A few rows worth reading twice:
- Refer & Earn is on every tier. You don’t need Pro to earn Pro — see Refer & Earn.
- Publishing is not tier-gated. A Free profile publishes on exactly the same checks as a Pro one. Every account has exactly one profile — Pro doesn’t add more.
- Data export and account deletion are everyone’s right, on every tier — see Privacy, data and account deletion.
The two Free limits, precisely
Both quotas are spent by your visitors, not by you — they measure how much attention your profile gets, and they’re counted against your profile across all visitors combined.
- Visitor chat: 20 messages per calendar month. Resets on the 1st. Only visitor questions count, and once the quota is reached, visitors see that the profile’s monthly chat quota has been reached.
- Fit assessments: 10 per rolling 30 days. This is a sliding window, not a monthly reset — an assessment "expires" out of the count 30 days after it ran.
Trying the demo profiles doesn’t touch your quotas — demos run under their own separate caps.
For most candidates these limits are plenty. If your profile is being shared widely and visitors are hitting the caps, that’s the clearest signal Pro’s unlimited chat and assessments are worth it.
Pro comes in three flavours
Worth knowing because voice minutes differ:
| How you got Pro | Voice minutes/month | Top-ups |
|---|---|---|
| Paid (Stripe subscription) | 40 | Yes |
| Complimentary (your invite included a Pro period) | 40 | Yes |
| Reward grant (free months claimed through Refer & Earn) | 20 | No |
For everything other than voice, all three are full Pro. If you hold more than one at once, the paid subscription wins. Details in Voice interviews and practice.
When a complimentary or reward Pro period ends, your account reverts to Free. Nothing is deleted and your profile stays published — Pro features simply lock until you upgrade. Your invite email states how long a complimentary period lasts; there’s no single default.
Upgrading, billing and cancelling
- Upgrade from the dashboard banner or Settings — monthly $12 or annual $120, paid in advance through Stripe. Promotion codes can be entered at checkout.
- Manage subscription (Settings) opens the Stripe portal for cancellation, payment-method updates and invoices. The portal doesn’t do plan changes — switching between monthly and annual isn’t self-serve today. If you buy the other plan while subscribed, the duplicate is automatically cancelled and refunded and you stay on your current plan — contact support to switch.
- Cancelling takes effect at the end of the period you’ve paid for: full access until then, no further charge, no pro-rata refund for the unused part. Your profile stays live under Free limits — cancelling a plan is not deleting data.
- Refunds: a full refund on your first Pro payment if you tell Profiled within 30 days — once per customer, monthly or annual. Renewals and voice top-up packs aren’t covered (an entirely unused top-up pack is refunded along with a first-payment guarantee refund).
- If a payment fails, nothing changes immediately — the payment processor retries automatically over the following days, and you’ll get an email saying exactly that. If payment keeps failing your account may move to Free; your profile and data stay in place.
The honest recommendation
Start on Free. Publish. Then open your own public page and use Ask AI About Me the way a skeptical hiring manager would. Upgrade when you want the voice builder, when your visitor traffic is hitting the caps, or when you want to apply through Opportunities — and remember the referral path pays for Pro without a card.