User guides

Privacy, your data, and account deletion

On this page 6 sections
  1. Who sees what
  2. What the AI providers get
  3. What is and isn’t stored
  4. Getting your data out
  5. Deleting your account
  6. Your rights, and who to contact

Applies to: every tier — none of this is Pro-gated · Last updated: October 21, 2026

Profiled asks you for unusually candid material — why you left roles, where you’re weak, what you’d do differently. This guide states plainly what happens to it: who sees what, what the AI is given, how to get your data out, and how to delete your account.

Who sees what

Nearly everything in the builder is one of two kinds:

  • Public — your name, title, photo, elevator pitch and narrative, the public half of each role, your Strong, Moderate and Gaps & Growth Areas skill columns, and your FAQ. This is what renders on your public page.
  • Private — the eleven per-role reflection fields, skill honest-notes and the entire Values tab. Marked in the product with a banner: "Private — never shown to visitors, and never given to your profile’s visitor chat at all." It goes on to say that this context powers your Honest Fit Assessment.

That banner is literal:

  • The visitor chat receives no private context. Not a filtered version — none. It answers from your public content only, so it cannot reveal what it was never given.
  • Your private context is used by the Honest Fit Assessment. There it grounds the verdict. The profile assistant also reads it while it helps you write it, and shows it only to you. Visitors and recruiters never see it, and the Ask-AI chat on your profile never receives it. Nothing you wrote privately can be repeated back to a visitor or recruiter, and every finished assessment is checked for this. The AI Disclosure Statement sets out this commitment in full, including its limits.
  • If you upload a profile document, its private section is read once to file it into your private fields; you see every item, marked "Fit assessment only", and nothing is saved until you apply it.
  • The public fit-vocabulary page explains the labels a fit assessment uses, and is deliberately not Pro-gated.

Your AI Instructions are the exception to the two kinds: they are not displayed as part of your profile page, but the visitor chat follows them and may mention them to visitors.

You can watch this working: AI Activity in the sidebar logs every question visitors ask and the most recent fit assessments run against your profile.

What the AI providers get

  • Who they are. The AI providers Profiled uses, and what each one is used for, are listed on the sub-processors page. What each feature sends them is set out in section 5 of the Privacy Policy, "AI data practices".
  • No model training. Providers process your data under agreements that prohibit using it to train their models, and every optional data-sharing setting on Profiled’s provider accounts is disabled.
  • No automated decisions with legal or similar effects. Fit assessments are decision support; the Terms prohibit recruiters from rejecting solely on a fit score or filtering on protected attributes.

What is and isn’t stored

  • Your résumé file is not stored. It’s parsed in memory to build your profile and then discarded. What is read from it is kept only while you review the import, as section 2.2 of the Privacy Policy, "Documents you upload", sets out, and only a technical fingerprint and the filename are kept in the security log.
  • Files you attach to the profile assistant are read with that answer and are not stored.
  • Card details never touch Profiled’s servers — payment is collected by Stripe on Stripe-hosted pages.
  • Voice: Profiled never records or stores your audio; Does Profiled store my voice, identify me by voice, or read emotions? explains both routes it can take to the voice provider. No voiceprints, no voice identification, no emotion inference. You can delete transcripts any time from Settings → Account data & privacy → Manage, individually or all at once.
  • Cookies: cookies that keep you signed in, plus one that remembers a display choice on your Dashboard (whether you folded the Profile Setup panel). No advertising cookies, no third-party analytics cookies; Profiled’s own analytics are cookieless. Profiled does not sell personal information.

Retention, in brief: how long each kind of record is kept (voice transcripts and practice debriefs, visitor chat content, the job descriptions submitted for fit assessments, imports awaiting review, billing records and data-export files) is set out in section 8 of the Privacy Policy, "Data retention".

Getting your data out

Dashboard → Settings → Account data & privacy → Manage, then "Download my data" on the "Export your data" card. Available on every tier.

  • The export is a ZIP of JSON and CSV files plus a README listing exactly what’s included: your profile and account, experiences, skills, gaps, values, FAQ, AI instructions, voice sessions and transcripts, audit entries about you, consent records, subscriptions, support conversations, and more.
  • One export per 24 hours; how long the file stays available is set out in section 8 of the Privacy Policy, "Data retention"; download links are generated freshly each time you click, and only for you.
  • During the beta, exports are capped at an estimated 25 MB or 50,000 rows — beyond that, email privacy@profiledcareers.com for an operator-assisted export.
  • Stated honestly: a few record types that concern two people at once — for example the fit assessments recruiters have run against you — are not yet included in the self-serve export while the privacy balance for the other party is worked through. Ask privacy@ if you need them.

Deleting your account

Dashboard → Settings → Account data & privacy → Manage, then the "Delete my account" card. Self-serve, every tier. If the option is missing from your Settings, contact support and it is done for you.

  1. You type the word DELETE to confirm, and a confirmation email is sent.
  2. A 14-day grace window starts when that email is sent. During it you can cancel — from the same dashboard card, or with the single-use cancel link in the email.
  3. After the window, deletion of your personal data is completed on the schedule in section 8 of the Privacy Policy, "Data retention", which also says how long encrypted backups can hold it before it is permanently purged.

What deletion removes: your profile and everything in it, voice transcripts and sessions, visitor chat records, your photo, support conversations, and your account itself. Your Stripe customer and sign-in identity are deleted with it.

What deliberately survives, de-identified: any existing record that you asked not to receive emails (kept in hashed form so it stays honored), pseudonymized security logs, a tombstone proving the erasure happened, and de-identified analytics.

Worth knowing before you click:

  • Deletion is blocked while you own an agency workspace (offboard it first) or hold a platform admin role — you’ll be told, not silently refused.
  • If you requested a data export in the last 24 hours, you’ll be reminded to download it first — once the account is deleted you can no longer download it, and the stored file is removed on the schedule in §8 "Data retention" of the Privacy Policy.
  • The newsletter list is separate from your account. Deleting your account doesn’t remove a newsletter subscription — unsubscribe via the link in any email, or ask us through the support page.

Your rights, and who to contact

Access, correction, portability and deletion are all self-serve above. For anything you can’t do yourself — restriction, objection, or questions — email privacy@profiledcareers.com; Profiled aims to respond within 30 days.

The full documents live on the site: the Privacy Policy, Terms of Service, AI Disclosure Statement, and the sub-processors list (every provider that touches your data, and what for). Profiled is operated from Australia and the minimum age is 18. The service is in closed beta, offered by invitation.

Last verified: 2026-10-21

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