Troubleshooting

Why can’t I send referral invitations yet?

You can — Refer & Earn is live on every tier, including Free. If a send is being refused, the reason is almost always the quota: 5 per rolling 24 hours, counted across email invitations and share-link mints together. Generating a share link consumes one of the same five. Gift Pro gifts do not count toward it.

Detail

The ways to invite, on your Refer & Earn page:

  • A personal email invitation, valid for 90 days.
  • A copyable share link (outside the closed beta), valid for 90 days — better for posting somewhere or sending through a channel Profiled does not email.

While Profiled is in closed beta, the share-link section is hidden and email invitations are the only way to invite. The Refer & Earn guide explains why.

The shared quota is the part that surprises people. It is one allowance of 5 per rolling 24 hours across both. If you generated a share link and sent two email invitations this morning, you have two left today, not five. It is a rolling window rather than a daily reset, so allowance returns continuously as your earlier sends age past 24 hours.

⚠ If you are seeing a message that invitations or share links "launch in the Pre-Beta rollout", that copy is shown while sending is switched off by the Profiled team. It applies to everyone, not to your account. Reload the page. If it persists, contact support.

Refer & Earn is not a Pro feature. It works the same on Free, and it is the route to Pro without paying.

Why the form is disabled or a send is refused

There are three things to check, in this order.

  1. Sending is switched off. A gray box above the form carries the "Pre-Beta rollout" message, and every field is disabled. Nothing you do on the page changes this; it clears when the Profiled team switches sending on.
  2. You have used your five. The box reads "You’ve used your 5 invitations for this 24-hour window. Try again tomorrow." and the fields are disabled. Each of the five comes back 24 hours after the send that used it, so "tomorrow" can be sooner than midnight.
  3. You filled in more addresses than you have left. The line above the form says how many remain, for example "2 of 5 remaining in this 24h window." With two left and three addresses typed, the Send invitations button stays disabled and no message appears. Remove an address.

The amber notice that begins "We’re still in closed beta, so the people you invite join the priority list rather than signing up on the spot." is not a refusal. The form works while it is showing, and your credit is recorded when the person clicks your link.

What uses one of the five

What you didUses one of the five
Sent an email invitationYes
The address came back "already has an account"Yes — nothing is emailed, but the invitation is recorded
The address came back "opted out"Yes — the invitation is recorded, the email is not sent
The address came back "already invited"No
Generated a new share linkYes
Copied a share link you already haveNo — you can copy it even with none left
Sent a Gift Pro giftNo — gifts have their own allowance of 5 per quarter

The exact messages

Email invitations

MessageWhen you see it
"You’ve used your 5 invitations for this 24-hour window. Try again tomorrow."Above the form, fields disabled, when none of the five are left
"You’ve hit the 24-hour invitation limit. Try again tomorrow."In a red box after you press Send invitations, when the send would take you past five — usually because you also sent from another tab or device
"Invitations launch in the Pre-Beta rollout. Watch the dashboard for the green-light banner."Above the form, or after pressing send, while sending is switched off
"You can send up to 5 invitations at once."More than five addresses in one send
"Account is still syncing — try again in a few seconds."Your account record, or the count of your recent sends, could not be read. Wait and try again

Share links

MessageWhen you see it
"You’ve used your 5 invitations for this 24-hour window. Try again tomorrow."Above Generate share link, button disabled, when none of the five are left
"You’ve hit the 24-hour invitation limit. Try again tomorrow."After pressing Generate share link, when the limit was reached in the meantime
"Share links launch in the Pre-Beta rollout. Watch the dashboard for the green-light banner."While sending is switched off
"Couldn’t generate a link just now — please try again."The link could not be saved. Nothing was used

Gift Pro

Gifts are limited by quarter, not by day, and do not draw on the five. The Gift Pro (Pro) guide covers the screen.

MessageWhen you see it
"You’ve used all 5 of your gifts for this quarter. New allotment on" followed by a dateAbove the form, fields disabled, when the quarter’s gifts are spent
"You’ve used all your gifts for this quarter. New allotment on" followed by a dateIn a red box after you press Send gift trials, when the last gift went in the meantime
"quota reached" next to an addressYou sent more addresses than you had gifts left; that address was skipped and no gift was used for it
"Gift sends launch alongside Refer & Earn in the Pre-Beta rollout."While sending is switched off. The same switch covers invitations and gifts
"Gift sends are a Pro perk. Upgrade to Pro to gift trials."Your plan stopped being Pro while the page was open

Related

Last verified: 2026-10-10

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