User guides

Earn Pro, gift Pro, practice and get help

On this page 6 sections
  1. Refer & Earn: the free path to Pro
  2. Gift Pro (Pro)
  3. Voice practice (Pro)
  4. Get Help
  5. What Pro adds over Free
  6. Where to go from here

Part of the Quick Start. The complete walkthrough, from your invite to your first week, is Getting started with Profiled in 10 minutes. This companion guide goes deeper on Refer & Earn, Gift Pro, voice, Get Help and what Pro adds.

Your profile is built and published. This guide covers the features around it: Refer & Earn (every plan), Gift Pro and voice practice (Pro), the Get Help hub, and what Pro adds over Free. Each section is a summary. The guide linked at the end of each section describes the full screen.

Refer & Earn: the free path to Pro

You don’t have to pay to get Pro. Refer & Earn is in the sidebar on every plan, including Free: invite people who would genuinely use Profiled, and bank months of Pro as they join and upgrade.

  • What you earn. Half a month of Pro when your invitee publishes their profile within 14 days of signing up. It usually shows in Available within about a day of publishing. When they upgrade to paid Pro, you earn 2 more months, released after a 31-day refund window. One referral who does both is worth two and a half months.
  • The reward bank shows four balances: Available, Pending, Held and Total. Only Available can be claimed. Rewards earned in your own first 7 days are Held and released automatically once your account is 7 days old. A reward held for any other reason waits for a review by the Profiled team, and your dashboard shows "A referral reward is being reviewed." while it does.
  • There’s no limit on how many months you can bank. Banked months are only at risk if you stop signing in for a long time; How do referral rewards work — what do I earn, and when is it released? gives the rule.
  • Sending. Up to 5 invitations per rolling 24 hours, shared with share-link generation. Gift Pro gifts do not count toward it. The form shows how many you have left: "N of 5 remaining in this 24h window."
  • Tracking. The "Recent invitations" table shows each invitation as Sent, Accepted, Existing user, Superseded or Expired. An invitation to someone who already has an account sends nothing and still uses one of your five.
  • During the closed beta, the people you invite join the priority list rather than signing up on the spot. Your credit is recorded the moment they click your link and holds until they’re let in.
  • Claiming. Once Available reaches 1 month, you can take your months as free Pro now or apply them to an annual plan.

The full screen, the claim options and every message are in Refer & Earn — the free path to Pro (every tier). The short answer is How do I get Pro without paying?

Gift Pro (Pro)

On Pro, Gift Pro in the sidebar lets you give people a 14-day Pro trial. No card is required on their side. On other plans the menu item is not shown.

  • Allowance. 5 gifts per calendar quarter. Unused gifts don’t carry over, and gifts do not count toward the 5 referral invitations.
  • Two clocks. The gift link must be accepted within 90 days, and the trial then runs for 14 days from the moment the recipient creates their account.
  • Gift bonus. The screen puts it this way: "If one of them later pays for Pro, you earn a gift bonus of 1 month, added to your reward bank after the 31-day refund window." The gift bonus takes the place of the 2-month upgrade reward for that person, not both, and a gift recipient usually earns you no retention bonus.
  • Tracking. "Recent gifts sent" tags each gift sent, accepted, already a user, superseded or expired. A gift to someone who already has an account sends nothing and still spends the gift, so ask first.

The full screen is in Gift Pro (Pro); the short version is What is Gift Pro, and who can send gifts?

Voice practice (Pro)

  • Practice runs mock interviews with an AI interviewer that reads your public profile: one interview stage, a short drill on one skill area, or a mock interview built from one of your job fit checks. A written debrief normally follows; if none is available, your practice history says why (Your practice debrief: readiness, question by question, and practice-only questions (Pro)). Its page carries this note: "Experimental. Practice interviews are new. The interviewer and the debrief are AI-generated, so treat the feedback as a rehearsal aid, not an assessment."
  • Voice minutes are a monthly allowance, not a session length. The monthly amount for each plan is on the limits page. Pro claimed from Refer & Earn as a free months grant carries a smaller monthly allowance and no top-ups. A session sets aside minutes when it starts, and the minutes it does not use come back once that time has passed.

The start screen, consent, the interview, the debrief and the minutes widget are covered in Voice interviews and practice (Pro) and How do voice minutes work, and what happens when I run out?

Get Help

Get Help in the sidebar is the support hub, available on every plan.

  • Resources: Documentation, the Blog, and Onboarding & Training.
  • AI Search answers one question at a time from Profiled’s documentation.
  • Chat with Majik is a conversation with Profiled’s AI support assistant. Majik is not a human: it answers from Profiled’s own documentation. To bring in a person, click Talk to a human in the chat and the conversation goes to the team.
  • Create a ticket opens a tracked thread for a question or a problem. Majik replies right away, and your tickets and chats stay listed on the page.

Majik’s answers cite their sources: numbered markers in the answer point to a "Sources" list beneath it, so you can open the page an answer came from. Before the first use, the hub asks for your consent. Outside the dashboard, you can always use the support form.

Each route is described in Get Help: AI Search, chat with Majik, and support tickets.

What Pro adds over Free

Free is not a trial. The whole profile builder, résumé import, publishing, your public profile with its visitor chat and Honest Fit Assessment, the AI Activity log, recruiter messages and Refer & Earn all work on Free.

Pro adds:

  • Unlimited visitor chat and fit assessments on your profile. On Free, both have allowances, listed on the limits page.
  • Insights: patterns across your visitors’ questions and fit assessments, to help you identify what to improve.
  • Voice practice: mock interviews with a written debrief, including Practice for this role, with the monthly voice minutes above.
  • Gift Pro.
  • Applying to and flagging Opportunities, where the board is switched on for your account. Browsing is open on every plan.

Pro can be paid, complimentary (given with an invitation or by the Profiled team) or a reward grant claimed from Refer & Earn. When complimentary or reward Pro ends, your account returns to Free unless another active subscription or grant keeps you on Pro; your profile stays published and nothing is deleted. What happens when my complimentary or reward Pro ends? has the details. Plans and prices are on the pricing page.

The full comparison is in Free vs Pro — what’s included, what the limits are.

Where to go from here

Related

Last verified: 2026-10-21

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